Privacy Policy
Last updated: May 2026
1. Information We Collect
MediBookHome collects information you provide directly — such as your name, email, phone number, and medical appointment data — as well as technical data like IP addresses, browser type, and usage analytics to improve our services.
2. How We Use Your Information
We use your information to:
- Process and manage appointment bookings
- Send appointment confirmations and reminders via SMS and email
- Facilitate payments and payouts
- Verify doctor credentials and qualifications
- Improve platform features and safety
- Comply with legal obligations
3. Data Sharing
We do not sell your personal data. We share information only with:
- The doctor or patient relevant to your appointment
- Payment processors (Razorpay) for transaction processing
- Cloud infrastructure providers (AWS, Vercel) for hosting
- Communication providers (MSG91, Resend) for notifications
4. Data Retention
We retain your data for as long as your account is active or as required by law. You may request deletion of your account and associated data by contacting us at support@medibook.in.
5. Security
We use industry-standard encryption (TLS in transit, AES-256 at rest) and access controls to protect your data. No system is completely secure — please use a strong, unique password for your MediBookHome account.
6. Your Rights
You have the right to access, correct, or delete your personal data. Contact us at support@medibook.in for any data-related requests.
7. Contact
For privacy-related questions, email privacy@medibook.in.